1. About us
Swift Vietnam Visa (“we”, “us”, “our”) is an independent private visa-support service. We are not affiliated with the Vietnamese government, an embassy or a consulate. We help travellers understand and prepare Vietnam visa applications.
2. Nature of our service
Our service consists of information, guidance and document review to help you prepare a stronger Vietnam visa application. We do not decide the outcome of any application. Approval, refusal, timing and validity are determined by the Vietnamese Immigration Department.
3. No guarantee of approval or timing
We do not guarantee visa approval or a specific completion time. Any timing shown on this website (for example under “processing time”) is a typical estimate and may change without notice.
4. Your responsibilities
You are responsible for providing accurate and truthful information and documents, for complying with the laws of Vietnam and your country, and for checking the latest official information before travelling.
5. Fees and payments
Fees are shown at the point of purchase. Government fees are collected by, or on behalf of, the Vietnamese authorities and are separate from our service fees. Please see our Cost page and Refund policy.
6. Use of the website
You agree to use the website lawfully and not to attempt to disrupt or misuse it. Content on the website is provided for general information only and does not constitute legal or immigration advice.
7. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from your use of the website or service, or from decisions made by the Vietnamese authorities.
8. Changes to these terms
We may update these terms from time to time. The “last reviewed” date shown reflects the most recent update. Continued use of the website after changes means you accept the updated terms.
9. Contact
Questions about these terms? Please contact us or email support@swiftvietnamvisa.com.