Who we are
Swift Vietnam Visa (“we”, “us”, “our”) is an independent private visa-support service. This policy applies to the website at swiftvietnamvisa.com and any support you receive from our team. We are not affiliated with the Vietnamese government, an embassy or a consulate.
Information we collect
- Enquiry information you provide via forms (for example your name, email address, nationality and message).
- Application information you choose to share so we can help you prepare a Vietnam visa application (for example passport details, travel dates and photograph).
- Technical information collected automatically when you use our site, such as pages viewed, general location and device type, used for analytics.
How we use your information
- To respond to your enquiries and provide the support you request.
- To review documents and prepare your application if you engage our service.
- To improve our website, content and support experience.
- To meet our legal obligations and prevent fraud.
Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us operate the website and support service (for example hosting or email providers), and where required by law.
Data retention
We keep your information only as long as is reasonably necessary to provide our service and to meet our legal obligations. You can ask us to delete your information at any time.
Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict processing of your personal information. To make a request, email us at support@swiftvietnamvisa.com.
Cookies
Our website may use small text files (cookies) to remember your preferences and to help us understand how the site is used. You can control cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. The “last reviewed” date shown on this page reflects the most recent update.
Contact: get in touch or email support@swiftvietnamvisa.com.